Help Center
Everything you need to know to succeed on the Government e-Marketplace.
Platform Guides
Learn how to use the Intelligence tools.
Policy Updates
Latest changes to GeM procurement rules.
Account Setup
Manage your profile and compliance.
Frequently Asked Questions
Quick answers to common questions about GeM and our platform.
Getting Started
How do I register my business on GeM?
Business registration requires your PAN, Aadhaar, and UDYAM certificate. Our consulting team provides end-to-end assistance to ensure your profile is verified quickly.
What is Vendor Assessment?
Vendor Assessment is a mandatory quality check by QCI for OEMs on GeM. It evaluates your manufacturing capacity, quality control, and financial health.
Tenders & Bidding
How does the AI Tender Analyzer work?
The AI Analyzer reads 100+ page tender documents in seconds and extracts exact eligibility criteria, identifying if your profile meets the requirements.
Can you help us win a specific tender?
Yes! We offer End-to-End Tender Management where our experts handle the documentation, pricing strategy, and technical bid submission.
Compliance & Authorization
How do I get OEM Authorization?
You need an authorization code generated by the OEM on their GeM panel. We help resellers coordinate with OEMs to secure these codes.
What happens if my certificate expires?
Your catalog may be deactivated. The Compliance Center tracks all your document expiry dates and sends automated alerts before they lapse.
Still need help?
Our Expert AI chatbot is available 24/7. Click the chat icon in the bottom right corner of your screen to get instant answers.